Alison K.
3 Contributions
AMAZING SERVICE, FAST DELIVERY ***** company!
Hi i just wanted to congratulate u on your AMZING service! I ordered 4 grey velvet mayfair chairs and they are stunning!i live in n ireland and they were here in 3 days! I ll leave a good review.thanks again!
Armando Pierce
2 Contributions
Was sceptical to order via PN Homes…
Was sceptical to order via PN Homes after reading the reviews but we took a gamble. Products (chairs) were dispatched within 1 hour of me ordering and arrived 24hours later. Really impressed with the chairs, great value. Would definitely order via PN again
Darren Woods
2 Contributions
Ordered through Debenhams and was a…
Ordered through Debenhams and was a nightmare trying to get my refund. You have to 1. Notify them you want to return something.
2. Remind them 4 days after it has been collected otherwise you won't get your refund.
I spoke to the same person in all my encounters on the phone to them so sounds like they are understaffed?
There was a time I called at 3PM in the afternoon and was told the whole team are on their lunch break lol.
Really poor service, I will make sure I don't buy again from this company but then again you won't be sure if it is coming from here until the order is placed!
Gutierrez775
2 Contributions
The worst company!
The worst company!
Ordered from B&Q thinking it was from them, wasn’t it was from life interiors which run this company, got sent the wrong table got called a later, ended up paying over £500 for 6 chairs, worst customer service I have ever dealt with and took nearly a month for me to get any money back which wasn’t worth it.
Written 27 September 2022
Caitlin Freeman
1 Contribution
Quick delivery, good quality
Ordered 2 camden dining chairs, they arrived within 2 days. The quality of the chairs was really great and the delivery was fast.
I found the same chairs 10 quid more expensive at Wayfair from the same store, so I used their main website instead.
I was a bit doubtful due to their low ratings in the reviews, but they did well in this order.
Franklin731
2 Contributions
Pleasantly Surprised
With what I paid for the table and 4 chairs, I was not expecting too much but they arrived very quickly, the quality was very good and when I had a small issue, the company were very quick to respond and very helpful.
From what started as a cheapish purchase to keep me going has resulted in me finding a company that I will happily continue to use going forward and would certainly recommend.
Scarlett V.
3 Contributions
Disappointed
Disappointed. I bought 5 chairs through Wowcher. Terrible! Parts of self assembly chairs missing, parts did not fit. Wasted a whole day just trying to assemble one chair and did not succeed. Have contacted company, no response as yet. I would like to get my money back. It almost feels like I’ve bought defects given they were listed in Wowcher. Avoid at all cost, save yourself the trouble and heartache.
I bought 6 dining chairs they came
I bought 6 dining chairs they came
the next day I can't believe how fast their delivery was, specially in a time that anything I order they all got very long delivery and they all blame their delays on covid 19
quality of chairs are very good with reasonable price i love them they look fab in my dining room thank you very much
Pretty safe to me
I understand why people say it is a dodgy website, and plus a lot of negative feedback. I had a rather 'safe' purchase from P&N: the quality of the product isn't the best of course but I think the price is reasonable and that I am generally happy with. Delivery was quicker than expected, I downloaded the DPD app and everything was clear and straight forward (not sure if DPD Uk and DPD.com are very different ) but overall I am happy with my first purchase from them.
Written 22 September 2020
Marcus045
2 Contributions
Dodgy company but items arrived
Really dodgy company but the products did arrive (a day later than expected) and the products were as pictured. I knew it was a risk ordering with this company but I paid with PayPal so if anything happened I could claim the money back so I recommend doing that if you're thinking of ordering. ALSO they send you an email that looks like it's from DPD but they use a website called DPD.co.uk where the REAL DPD website is DPD.com so something if fishy about it overall and they're clearing just trying to run their business on the cheap so order at your own risk.
DISGUSTING DO NOT USE
I ordered an item from this company. The advertising on line was incorrect so i asked to return the item... they said yes... AT MY OWN expense of £20. I originally was going to return the item to select another from their range i wont be doing this now!! The colour of the item they sent was NO WHERE NEAR what arrived.
I wouldn’t recommend guys
I wouldn’t recommend guys
I don’t even know where to start I ordered TWO chairs.
1. Order was late to arrive
2.they only sent ONE CHAIR
3. When order cake wrong items in box so I
4. Complained
5. They resent WRONG items
6. This was an on going situation and they resent Order 4 time’s
7. Finally got it right
8. No competition or anything for the complete and utter shambles.
I will never use them again !
Jenny Reid
6 Contributions
Delivered within 2 days & fantastic condition!
I purchased 6 grey scandi-style chairs and was originally quite sceptical having read some reviews with regards to product no-shows, quality and customer service, however, once my order was placed, I recieved regular updates throughout the process up until delivery.
The chairs were delivered within 2 days of ordering and the quality is fantastic. They go perfectly with our new dining table. One chair had a small black mark on it but not very noticable.
Overall I had a very positive experience and will certainly use this company again (P&N Homewears / Home Design International)
P&N - Poor and Negative?
P&N offers the kind of service you would expect from a shady, greasy salesman.
We've bought a chair from them which collapsed after a few months. P & N refused to help initially, then asked us to pay for replacements parts, and only after several calls and threats to go public and report, they agreed to follow these simple, legal, standards.
What leads to this kind of behavior is beyond me. Is it terrible, shady bosses? Mistreated employees? I can only guess, but I do know - none of this is worth supporting.
Ashley321
3 Contributions
Excellent experience ordering our new…
Excellent experience ordering our new dining chairs. The staff on the live chat were so helpful in being able to find an item for us that was out of stock on the website. Chairs arrived next day in perfect condition. My parents have also ordered their new dining chairs from p&n and had the same great experience. I was dubious at first because the prices are so reasonable - but this company is the real deal.